Privacy Policy
Last Updated: 2026
Serafina Counselling Partnership ("we," "us," "our," or "Company") operates serafinacounsellingpartnership.co.uk (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Website includes:
- Personal Data: Name, email address, and any other information you voluntarily provide.
- Technical Data: IP address, browser type, operating system, and device identifiers.
- Cookies: Persistent and session-based cookies as described in our Cookie Policy.
- Usage Data: Pages visited, time spent on pages, links clicked, and referral sources.
- Affiliate Tracking Data: Information related to affiliate links and referrals to third-party casino operators.
How We Use Information
We use the information we collect for the following purposes:
- To analyse Website performance and user behaviour through analytics tools.
- To track affiliate referrals and commissions from casino operators.
- To improve Website functionality, content, and user experience.
- To send you promotional materials or updates (with your consent, where required).
- To comply with legal obligations and enforce our Terms of Service.
- To prevent fraud and maintain Website security.
Cookie Policy
We use cookies to enhance your experience on our Website. Cookies are small files stored on your device that help us recognise you and improve our services.
Types of Cookies:
- Essential Cookies: Necessary for Website functionality.
- Analytics Cookies: Help us understand how you use the Website.
- Affiliate Tracking Cookies: Track referrals to third-party casino operators.
- Marketing Cookies: Used for targeted advertising and promotional purposes.
Cookie Opt-Out: You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that blocking cookies may affect Website functionality.
Third-Party Links
Our Website contains links to third-party casino operators and affiliate partners. We are not responsible for the privacy practices, content, or policies of these external websites. We strongly encourage you to review the privacy policies of any third-party sites before providing personal information or engaging in gambling activities.
Third-party operators may collect, use, and process your data independently according to their own privacy policies. No-KYC casinos and other linked operators operate outside our control.
Your Rights
Under UK and EU data protection laws (including the UK GDPR), you have the following rights:
- Right of Access: You may request a copy of personal data we hold about you.
- Right to Rectification: You may request correction of inaccurate or incomplete data.
- Right to Erasure: You may request deletion of your personal data ("right to be forgotten").
- Right to Restrict Processing: You may restrict how we process your data.
- Right to Data Portability: You may request your data in a portable, machine-readable format.
- Right to Object: You may object to processing for marketing or profiling purposes.
- Right to Lodge a Complaint: You may contact the Information Commissioner's Office (ICO) if you believe we have mishandled your data.
To exercise any of these rights, please contact us using the details provided below.
Data Retention
We retain personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. Typically:
- Personal data collected for affiliate tracking is retained for the duration of our business relationship plus 7 years for accounting/tax purposes.
- Analytics and usage data is retained for 12-24 months.
- Cookies are retained according to their expiration dates set in your browser.
You may request deletion of your data at any time, subject to legal retention obligations.
Contact Us
If you have questions, concerns, or wish to exercise your data protection rights, please contact us at:
Email: privacy@serafinacounsellingpartnership.co.uk
We will respond to your requests within 30 days, or as required by applicable data protection regulations.
Note: This Website contains links to gambling operators. Gambling carries risk. Please gamble responsibly and ensure you comply with local laws and regulations regarding online gambling in your jurisdiction.